FAQ

Deposit and withdrawal

Travel Rule FAQ
Published on Jul 20, 2023Updated on Jun 11, 2025698
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Apr 15, 202568
Where can I find the minimum deposit amount required for non-BTC?
Published on Oct 16, 2024Updated on Apr 1, 202531
Why is there a minimum deposit amount for non-BTC?
Published on Oct 16, 2024Updated on Apr 1, 202519
What should I do if I deposit BTC less than minimum amount?
Published on Oct 15, 2024Updated on Jun 12, 202517
Where can I find the minimum BTC amount required for deposits?
Published on Oct 15, 2024Updated on Apr 1, 202522
Why is there a minimum amount to deposit BTC?
Published on Oct 15, 2024Updated on Apr 1, 202510
Why is my deposit locked?
Published on Dec 19, 2023Updated on Jun 20, 2025841
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Jun 13, 2025658
How do I deposit Bitcoin (BTC) with OKX’s lightning network?
Published on Aug 22, 2023Updated on Jun 20, 20251,858
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Apr 1, 2025272
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Apr 29, 2024Updated on May 19, 2025118
How do I verify assets in the OKX Merkle tree? (Merkle Tree V1)
Published on Mar 21, 2023Updated on Jun 20, 202575
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on May 6, 2025926
How do I verify assets in the OKX Merkle tree? (Merkle Tree V2)
Published on Mar 21, 2023Updated on Jun 20, 202532

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