FAQ
Individual verification
- Why did my identity verification fail?Published on 8 Aug 2024Updated on 1 Apr 202537
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 1 Apr 2025879
- Guide to ID and selfie photos for identity verificationPublished on 13 Oct 2023Updated on 4 Jul 202510,346
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 20 Jun 20256,256
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on 2 Jul 2025Updated on 6 Jul 2025
- How do I verify my identity with Singpass?Published on 13 Sept 2024Updated on 1 Apr 20252
- How do I submit my proof of address (POA) in Saudi Arabia?Published on 12 Jun 2024Updated on 25 Jun 2025136
- How do I verify an individual account from Mexico?Published on 25 Sept 2023Updated on 1 Apr 2025103
Showing 16-23 of 23 articles