FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 2025118
- OKX Beginner's GuidePublished on Jun 30, 2025Updated on Jul 6, 20253
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jul 7, 20251,456
- How do I register an account on OKX?Published on May 23, 2024Updated on Jun 10, 202520,825
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Jun 17, 202513,634
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Apr 30, 20259,039
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 30, 20253,316
- How do I update my login password?Published on Aug 22, 2023Updated on Apr 24, 202526
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Apr 21, 20256
- What is sub-account?Published on Aug 22, 2023Updated on Apr 1, 20251,577
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20252,003
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Apr 21, 202536
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 1, 202512,447
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 8, 20256,815
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Jun 20, 20253,086