- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Apr 1, 202521
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Apr 30, 20259,040
- Why am I asked to confirm my personal details again?Published on Mar 19, 2025Updated on Apr 1, 202558
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 30, 20253,316
- What onboarding information is required for a Trust?Published on Oct 13, 2023Updated on Apr 1, 202595
- What onboarding information is required for a Publicly Traded Company?Published on Oct 13, 2023Updated on Apr 1, 202568
- What attestation do we need to agree to when verifying as an institutional customer?Published on Feb 5, 2024Updated on Apr 1, 2025115
- How do I update my login password?Published on Aug 22, 2023Updated on Apr 24, 202526
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Apr 1, 202547
- How do I know what my institution type is?Published on Oct 13, 2023Updated on Apr 1, 2025101
- How do I verify an individual account?Published on Sep 25, 2023Updated on Jul 4, 202527,547
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Apr 21, 20256
- What is sub-account?Published on Aug 22, 2023Updated on Apr 1, 20251,577
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20252,004
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Apr 21, 202536