FAQ
Individual verification
- Why did my identity verification fail?Published on Aug 8, 2024Updated on Apr 1, 202538
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Aug 15, 2025968
- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Aug 12, 202511,091
- How do I verify my identity with SPID?Published on May 2, 2025Updated on Jun 12, 2025
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Jun 20, 20256,373
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on Jul 2, 2025Updated on Aug 12, 202560
- What documents are accepted as proof of source of funds and wealth in the United Arab Emirates (UAE)?Published on Jun 17, 2025Updated on Jul 23, 2025
- How do I verify my identity with Singpass?Published on Sep 13, 2024Updated on Apr 1, 20252
- How do I submit my proof of address (POA) in Saudi Arabia?Published on Jun 12, 2024Updated on Jun 25, 2025145
- How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?Published on May 7, 2024Updated on Jul 2, 2025958
- How do I verify an individual account from Mexico?Published on Sep 25, 2023Updated on Apr 1, 2025122
Showing 16-26 of 26 articles