FAQ
Account management and security
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Aug 11, 202533
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 2025135
- How do I register an account on OKX?Published on May 23, 2024Updated on Jul 31, 202522,103
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Aug 20, 202514,163
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Jul 22, 20259,655
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Jul 22, 20253,603
- How do I update my login password?Published on Aug 22, 2023Updated on Apr 24, 202527
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Apr 21, 20256
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 20, 20253,667
- What is sub-account?Published on Aug 22, 2023Updated on Aug 20, 20251,636
- How do I change my email?Published on Sep 6, 2023Updated on Jun 17, 20253,547
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20252,679
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 17, 202512,647
- How do I create passkeys? (web)Published on Jan 19, 2025Updated on Apr 11, 20252
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Apr 21, 202563