FAQ
Individual verification
- How do I complete the required tasks shown in the app?Published on Jul 3, 2025Updated on Jul 10, 202510
- What's KYC: What to expect and why it matters?Published on Jun 24, 2025Updated on Jul 24, 202511
- Knowledge test FAQPublished on Jun 3, 2025Updated on Jun 17, 20252
- What do I need to do when I change my country of residence?Published on Apr 10, 2025Updated on Aug 14, 2025117
- Understanding the risks of using digital payment token servicesPublished on Jun 17, 2025Updated on Jun 17, 20252
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Jul 17, 2025401
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on May 19, 20251
- What are the types of documents that are accepted as proof of source of wealth in the United Arab Emirates (UAE)?Published on May 8, 2024Updated on May 19, 20253
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Jul 30, 20256,157
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Jun 19, 2025756
- Why am I asked to confirm my personal details again?Published on Mar 19, 2025Updated on Jul 30, 202577
- How do I verify an individual account?Published on Sep 25, 2023Updated on Jul 30, 202528,278
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Jul 29, 202550
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Jul 25, 20251
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Aug 8, 202510,781
Showing 1-15 of 26 articles