FAQ
Account management and security
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025118
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 3 July 20251,456
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 17 June 202513,635
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 30 Apr 20259,039
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 30 Apr 20253,316
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,552
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,577
- How do I change my email?Published on 6 Sept 2023Updated on 17 June 20253,443
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 June 20252,003
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 June 202512,245
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 1 Apr 202512,447
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20256,819
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 20 June 20253,087
- How do I download my account statements?Published on 6 Nov 2024Updated on 27 May 202524
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 1 Apr 2025371
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